Enhancement Overview:
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Multiple enhancements have been implemented across LoadStop to improve usability, visibility, and operational efficiency. The Email Log has been expanded in both Dispatch and Driver Submissions to include load and driver numbers. Notifications have been enhanced with new settings for load dispatch and driver paperwork. The Empty Miles Alert now supports percentage-based thresholds. Users can rearrange columns in Settlement Management and customize columns on Settlement PDFs. Tracking improvements include Vehicle Movement Status, Tracking Status, and Dispatcher Name display in Dispatch Manager, as well as Single Sign-On for the Tracking Portal.

Permissions and configuration updates include Broker Profile access control, configurable primary contact on Rate Confirmations, and alphabetical credit ratings. Workflow efficiency enhancements include automatic stop type selection for yard splits, default appointment toggles based on customer settings, and warnings or blocks when carrier pay exceeds linehaul. Other enhancements cover the addition of Trailer filters in Expenses, Payment Type selection and filters in Maintenance Bills, Fuel Surcharge and Flat Fee columns in Loads, On Hold and Do Not Use toggles in Trailer Profiles, and pre-planned vehicle selection in Dispatch Manager.

Additional usability improvements include in-grid notes in Dispatch Manager, driver time-off creation in FleetOps, hometown display for drivers, Total Fee display on Customer Confirmations, a Notes section in DOT Inspections, improved readability for Check Calls notes, a “Totes” QTY type option in Dispatch, and a Reference ID column in Fuel Purchases. These enhancements collectively streamline operations, improve visibility, and provide more configurable options for users.

Enhancement Summary:

The Email Log option under Actions in the Dispatch module has been updated to display email records for more document types.

Users can now view email logs for the following:

This enhancement helps users easily track all email communications related to each load from one place.

We have added two new notification preferences under the Notification Settings (accessible from the notification icon in the top bar):

By enabling these settings, users will start receiving notifications in two ways:

These alerts will help dispatchers and operations teams stay informed when a load is assigned to/ dispatched to the driver and the driver submits/upload documents (POD, BOL, etc.) from the mobile app.

Empty miles alert setting under Global Settings → Load now supports defining the Empty miles alert in percentage in addition to flat miles. Users can now specify a percentage threshold of empty miles relative to total miles, and the system will trigger the empty miles alert based on the selected percentage value.

Users can now rearrange columns in the Settlement Management module. This allows each user to customize the column order based on their preferences, similar to other settlement screens.

In the Tracking screen, the system will now display whether the vehicle is Moving or Static based on the status received from the ELD device. If the ELD flag indicates movement, the status shown will be Moving, otherwise it will display Static at the top of the Tracking UI.

The Dispatch Manager screen has been updated to provide better visibility and control for dispatchers. Now, the Tracking Status for each load is directly displayed in the load list, allowing users to quickly identify current progress. Additionally, the Dispatcher Name assigned to each load is also shown, making it easier to understand who is responsible for managing the load.

A new user permission has been added to control access to the Broker Profile on a per-user basis. Admins can now configure whether a user can view only or view and edit the broker profile, allowing more granular control over profile visibility and editing rights.

When adding a yard split to a load, the system now automatically assigns the appropriate stop types. The delivery stop at the yard will be set to Drop Trailer, and the pickup stop from the yard will be set to Hook Trailer, eliminating the need for manual adjustment and improving workflow efficiency.

When a user manually changes a load status to Completed before the driver has updated the Delivered milestone, the system will display a confirmation message:

"Changing load status to completed will add a delivered milestone on the load and this will also be sent to the Customer via API/EDI if enabled."

If the user clicks Yes, the load status will be updated to Completed and the Delivered milestone will be automatically logged and sent to the customer.

A new Trailer filter has been added to the Expenses module, allowing users to filter expenses by trailer in addition to existing Driver and Vehicle filters

When creating a Maintenance Bill, users can now select the Payment Type from the following options: EFS, Com Check, ACH, Cash, or Card. These payment types are also available as filters on the Maintenance Bill screen, allowing users to easily view and sort bills based on the selected payment method.

Added Fuel Surcharge and Flat Fee (Primary Fee) columns in the Loads module grid. These columns are permission-based and will only be visible to users who have the “Show Load Rates” permission enabled.

Added two new toggles — On Hold and Do Not Use — in the Trailer Profile. These statuses are now reflected in the FleetOps Trailer Status tab, where two new columns, On Hold and Do Not Use, have been added.

If either toggle is enabled, a green check mark will appear in the respective column; otherwise, a gray circle will be shown.

For Brokerage only accounts a new setting “Use Load Number to Sync Carrier Bills to Accounting Integration ” has been added. When enabled, carrier bills will sync to QBO/QBD using the format LSS-{Load Number}A red label under the setting indicates that it applies only to carrier bills.

Note: By default, this setting remains off.

A new column “Reference ID” has been added to the Fuel Purchases module grid. This ID is automatically populated from the fuel company portal when transactions are imported and serves as a unique reference to help users match and verify fuel records with external systems like QuikQ.

Grid Preview:

A new enhancement allows users to add and edit notes directly within the Dispatch Manager grid, eliminating the need to open individual loads. This streamlines workflow and improves efficiency by enabling quick note updates from the main screen.

A new Time Off option has been added to the Actions menu in the FleetOps module. Users can now create and manage driver time off directly from FleetOps without navigating to the driver’s profile.

A new Hometown field has been added to the FleetOps. Users can now view a driver’s hometown by hovering over the driver’s name on both the Calendar and Grid views, allowing easier load planning based on driver proximity to their hometown.

A new column has been added to the Dispatch Manager grid to display and select Pre-Planned Vehicles. This allows users to easily identify and assign vehicles that have been pre-planned for upcoming loads directly from the grid.

By clicking on select it will open a window to select Truck:

Two new settings have been added under Global Settings > Settlement to allow customization of the Settlement PDF layout. Users can now choose to:

With Columns:

Without Columns:

These options provide flexibility to tailor the Settlement PDF appearance as per business requirements.

A new enhancement allows the Appointment Required toggle to be configured at the Customer Profile level. When enabled for a customer, the Appointment toggle will be automatically turned on by default during load creation for that customer. Users will also be prompted to enter the appointment time for all stops on the load.

A new global setting “Action For Carrier Pay Exceed The Line Haul Fee At Dispatch” has been added under Global Settings → Load to prevent carrier pay from exceeding the load linehaul. The setting provides two options:

This ensures users are aware of overpay situations and provides accountability when dispatching above the linehaul.

The Customer Confirmation layout has been updated to improve clarity in fee presentation. Now, instead of showing only the Primary Fee, the document will display a Total Fee immediately below the Primary Fee section. The Total Fee includes the sum of Primary Fee + Accessorial Charges + Adjustments, ensuring users see the complete billed amount in one place.

A new Notes section has been added under the Violations area in the DOT Inspection module. This allows users to record additional comments or details related to each violation separately from the existing description field.

A new global setting “Show Carrier Representative Contact Info as Carrier Contact Info” has been added under Global Settings → BOL/Confirmations. When enabled, only the Carrier Representative selected on the load will be shown as the primary contact on the Rate Confirmation.

If disabled, both the Carrier Representative and Carrier Primary Contact will continue to be displayed.

The Credit Rating field has been updated to support alphabetical ratings (A, B, C, etc.) in addition to numeric values. This enhancement ensures consistency with industry standards used by factoring companies.

The Check Calls – Notes section layout has been enhanced to improve readability and ease of use. It allows users to view and read notes more comfortably without cluttering the screen.

Single Sign-On has been implemented between LoadStop TMS and the Tracking Portal. Now, users logged into secure.loadstop can access the Tracking Portal without re-entering credentials.

Logging out from the Tracking Portal will only sign the user out of Tracking, allowing them to continue in TMS and even by clicking on sign in again it will continue tracking without asking credentials.

Note: Access to the Tracking Portal is controlled via the LoadStop Tracking Portal toggle in Admin → User Applications;

users without this toggle enabled will see an “Access to this application was denied” message.

The email log under Driver Submissions > Documents has been enhanced to include both the Load Number and Driver Number in each log entry. This update allows users to easily identify which load or driver an email corresponds to, improving clarity and usability.

A new option “Totes” has been added to the QTY Type dropdown in the Dispatch module, allowing users to select it when defining load quantities.